Open Position

Senior Manager, Research & Design

Vital Findings is looking for a Senior Manager, Research & Design

About the Position

The Senior Manager of Research and Design is responsible for setting the vision for and overseeing research projects by ensuring that we deliver above our clients' expectations. The Senior Manager will lead strategic research across a variety of clients and methodologies, developing trusted partnerships with clients through direct client consultation, a strong understanding of client objectives and the ability to lead and inspire high performing teams. The Senior Manager is also a key member of our senior team and an active part of curating our culture, designing our unique research offering, and managing and mentoring our research team.


• Lead research projects across methodologies while working with a support team of project managers and analysts
• Lead research projects from start to finish - contributing ideas, experience, and doing final reviews at key stages of the project process.
• Responsible for overseeing the development and execution of story-driven, design enhanced reports with actionable insights/recommendations
• Troubleshoot and advise teams to remove obstacles as needed
• Ensure timelines and workflow are optimal

• Proven ability to build relationships with clients through responsive, empathetic, and strategic communication
• Ensure research/key accounts deliver on objectives and overall vision

New Business
• Help grow current client relationships by building strong relationships with clients, listening for new research opportunities, and supporting research proposals for current clients by partnering with the Sales Lead

• Manage and motivate teams to perform on objective and above client expectations
• Identify and initiate training, coaching, and mentoring where needed on teams and across the company
• Active role in company strategy, both internal and external, by leading/supporting key strategic initiatives and providing feedback
• Oversee the development and career growth of 2 direct reports
• Identify and elevate any staff-related challenges to senior team and co-create solutions to address them

Skills & Expertise

• 7+ years of experience in market research design and analysis
• Experience leading strategic projects across methodologies, including qualitative, quantitative, and advanced analytics
• Experience in custom research preferred
• Willingness and ability to jump in and personally complete any step of the research process at any time, if needed
• Ability to train on any step of the research process
• Critical thinker, naturally curious, internally driven to succeed
• Strong sense of ownership, accountability
• Feel personally rewarded when helping a client/organization improve

Please email cover letter and resume to

Sound like a good fit?

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