In the Room: Qual in the Age of AI – A conversation with Ivey Crespo, head of QualLAB

AI has transformed the market research industry, and it has also accelerated another shift: qualitative research is becoming more immersive, collaborative, and more experiential. At Vital Findings (VF), we’ve embraced AI while watching qualitative research evolve into something even more powerful. That evolution inspired us to create QualLAB™, a dedicated practice built around immersive, human-centered…

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5-Minute Take: How Microsoft Broke Qualitative Boundaries

Consumer sentiment toward AI-driven products is fast-moving, polarizing, and unforgiving. For Microsoft’s Copilot campaigns, traditional ad testing couldn’t keep pace—or explain why creative was working or failing. We recently spoke with Microsoft about how they overcame some major risks to deliver on a highly successful ad campaign using our new Qual-at-MASSIVE-Scale methodology.   Here’s the 5-minute take: …

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TMRE 2025 Key Takeaways

If you blinked, you might’ve missed it—The Market Research Event 2025 flew by in a blur of big ideas, packed sessions, and hallway conversations that went late into the night.   What actually stood out?  We asked both client- and agency-side attendees to share their biggest takeaways. AI IS EVERYWHERE, BUT WHERE’S THE STRATEGY? Jenny…

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